Returns & Exchanges
At TC Running Co, we want to ensure you have the perfect fit for your miles ahead, which is why we offer a 30-day return policy on all unworn gear and footwear. If your equipment doesn't meet your performance needs, we are here to help you find the right replacement or provide a full refund.
Return Process
- 1.Verify Eligibility
Ensure your items are in original, unworn condition with all tags attached and include the original shoe box or packaging.
- 2.Initiate Your Request
Visit our online portal or contact our support team with your order number to generate a prepaid shipping label or authorization code.
- 3.Pack and Ship
Securely pack your items in a shipping box—please do not use the shoe box as the outer mailing container—and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our team receives and inspects your return at the warehouse, your refund or exchange will be processed within 5 to 7 business days.